Tuesday, May 17, 2005

So Lyman called Gateway last night to arrange for repairs to the laptop.

He admitted that he had run over it. The woman handling the call reassured him that he was not the first to do such a thing.

The handlers keep a list of the oddest calls that come in. The present oddest call was from a guy in Arkansas who shot his computer when it failed to work as he wanted it to. Then he complained that repairs were not covered under warranty.

I respect the guy for doing what so many of us have wanted to do from time to time, but a claim under warranty was a bit much, don't you think?

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